Looking for the best VoIP apps for iPhone and Android phones in 2022?
There’s no denying that technology is rapidly evolving around us. Those were the days when international calls were prohibitively expensive. In 2022, international calls are still somewhat costly, but we now have VoIP calling apps. VoIP, often known as IP telephony, is a type of internet-based phone service.
The best part about those apps is that they allow you to make free international calls to any place in the world. On the Google Play Store, there are a plethora of international VoIP calling apps, but not all of them are free. VoIP apps include chat functions in addition to audio and video calls.
The best voice-over-internet-protocol (VoIP) apps include capabilities like video conferencing, presence-based team messaging, and comprehensive integrations in addition to making calls and sending messages. All of this is accomplished without the necessity of bulky desk phones, and most of them may be used on mobile devices. Furthermore, the top VoIP apps are available in three different varieties: softphones, iOS, and Android.
How Did We Choose the Best VoIP Apps?
Because all of these VoIP calling and communications options are software-based, we needed to look at the full list of core and auxiliary functions that each app offers. Users will mostly use these applications to communicate with clients and remain in touch with coworkers, therefore it’s critical to assess how effectively they perform in this aspect.
When comparing softphone and smartphone apps, we discovered that RingCentral offers the most competitive and consistent experience of all the apps we tested. You’ll also see that it came out on top in each of our articles comparing iPhone, Android, and softphone solutions, indicating that it has a lot of consistency.
RingCentral’s VoIP app is notable for its strong integration capabilities, extensive calling and unified communications (UC) capabilities, customizability, and a call flip feature that makes switching between devices a breeze. Use the simple 15-day trial to try out this economical service risk-free and learn more about what’s available.
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List of 10 best VoIP apps for iPhone and Android phones
This post will provide you with a selection of the best VoIP apps for your Android smartphone. You may make free international calls to any country using these apps. So, let’s take a look at the top applications for making free international calls.
RingCentral is one of the best corporate phone systems on the market today, not simply one of the top VoIP apps. This is due to the fact that it supports not just VoIP but also unified communications (UC). With a RingCentral subscription, you get unlimited calling and messaging in the United States and Canada, as well as international calling at a low metered rate.
The call flip feature is one of RingCentral’s most appealing features. This feature is simple to use across apps. If you have a call on your softphone but need to get out of the office quickly, you can transfer the call to your smartphone without the caller knowing. If you’re on a cell call but your battery is going low, you may easily switch the call to the softphone app to avoid having your calls cut short.
This feature isn’t available from VoIP app providers like Bria and Phone.com, so it’s a big deal for enterprises with on-the-go agents who might need to switch endpoints now and then. In addition to this essential function, RingCentral provides the most comprehensive set of incorporated features, as we mentioned in our best Android applications article. Call forwarding, multi-level interactive voice response (IVR), and a host of useful integrations are all included.
Features of RingCentral
- RingCentral provides over 200 third-party integrations, as well as the opportunity for your IT team’s developers to create a custom solution utilizing the powerful application programming interface, or API.
- RingCentral’s apps have built-in customizability, allowing users to rearrange tabs and tailor their experience. Your team members, for example, can choose from up to five tabs with calendar, task, video, and other functionalities. As a result, each user’s app experience is really convenient.
- Extended voicemail options: The RingCentral app offers several ways to check voicemail in all versions. Listen to voicemails the traditional manner, utilize voicemail-to-text to read via your mailbox, or read voicemail-to-email to have everything compiled into your inbox.
2. Vonage Business Communications (VBC)
It’s worth mentioning that Vonage Business Communications (VBC) has a 99.999 percent uptime guarantee, making it as reliable as RingCentral and Nextiva’s service level agreements (SLAs). This is crucial for firms who have contact center operations or agents dialing partners and colleagues around the clock.
VBC is also notable for its compatibility with iOS devices. The Vonage app is fully compatible with Siri, allowing you to handle calls with the digital assistant.
VBC has a competitive list of connections to connect the app with systems like Salesforce, Google Workspace, and Microsoft Dynamics, just like RingCentral does. Vonage, like RingCentral, also offers international calling to make it simple to communicate with partners and clients in other countries.
Features of Vonage Business Communications
- VBC provides users with the option to record calls for an extra $4.99. This allows organizations to record client conversations for later examination if they want to monitor or silo them.
- Add-on options include toll-free lines, call recording, and visual voicemail, in addition to basic VoIP services and app capability.
- The Vonage app has Siri integration, which allows you to have the digital assistant call anyone on your contact list.
- When texting colleagues and clients on Android devices, Nextiva’s app stands out among the finest VoIP apps for ease of use and features like MP3, WAV, and M4A file support. With four different options, Nextiva is a multi-tiered supplier. While most small businesses will be satisfied with the Essential and Professional Plans, knowing that you may grow up based on your needs is useful.
Nextiva, like RingCentral, is an excellent choice if you’re looking for one of the top VoIP apps for both calling and unified communications. When needed, you have the ability to video call, join, or invite to conference rooms. The app also has a function called “Call from Phone,” which allows you to make a call from any device.
Mobile screen sharing is also available on Nextiva. This is particularly beneficial for users who wish to share an app or mobile web page experience with other callers in order to give them an idea of how the app or page will appear on mobile screens. Unfortunately, several crucial connectors are only available in higher-priced tiers. Consider RingCentral for the VoIP app with the most integrations and a comprehensive API.
Features of Nextiva
- Call pop: Call pop provides extensive information about each caller to your agents. It shows basic information like the caller’s phone number and name, as well as more detailed information like the company, whether the previous encounter was favorable, and survey replies. The account value can even be displayed via call pop.
- Even if you’re using Android’s mobile split-screen capability, you can share any of your mobile tabs.
- Video conferencing with a large number of attendees: Nextiva’s app allows you to organize video conferences with up to 250 people.
Communicator is the softphone app from Phone.com. It’s a feature-rich VoIP program for companies wishing to replace their IP phones with software-based dialing. It’s worth noting that the Mac desktop version of Communicator offers a few additional on-screen functions, whereas, on Windows, all available features are accessible via the “More Call Options” drop-down menu.
Because of its simplicity, this softphone software stands out. Phone.com, like Nextiva, goes out of its way to make the process as simple as possible. Using hotkeys, you may quickly access numerous calling capabilities, allowing you to dial almost totally without using a mouse.
Furthermore, features such as auto-answer make it simple to use the program and act as a simplified call automation tool that is vital to call centers. The program also supports numerous phone numbers, allowing users to decide the reason for incoming calls as they occur. The application also includes an integrated address book.
Features of Phone.com
- Call forwarding is simple with the Follow Me function. When you’re always on the move, the system will ring your phone numbers in a specific order so you don’t miss essential calls.
- HD voice: When making incoming and outgoing calls, Phone.com provides improved sound quality, which is crucial for offering great caller and customer experiences.
- Phone.com features native integrations with Zapier, Zoho, and PieSync by default, as well as an open API for your IT staff to create software connections.
5. Bria Mobile
When looking for a VoIP software, not everyone requires a full-featured VoIP service. You can utilize your own SIP-based calling system on your Android or iOS smartphone with Bria Mobile.
This works even if you’re utilizing SIP-based small business VoIP services, so you still have options if your provider doesn’t have one. Furthermore, the base tier is absolutely free, making it incredibly cost-effective for small organizations who use a SIP server and want to save money.
Bria Mobile also has some UC support in addition to the calling functions. You can stream HD video at 720p using any of the programs. When making audio calls, HD audio codecs like G.722 and SILK are used, so you can expect crystal-clear sound. Application switching is also possible with the softphone and smartphone app; you’ll be able to field incoming calls while utilizing other apps even while they’re running in the background.
Features of Bria Mobile
- Custom ringtones: By assigning specific ringtones to individual contacts, you can make incoming calls from them more recognized.
- Real-time network quality indicators: Because Bria Mobile relies on an external VoIP provider, the company provides a network indicator to help users predict call quality.
- Bria is compatible with a wide range of devices, including corded headsets, headphones, and Bluetooth audio devices.
6. Google Voice
For people that use the Google Workplace app ecosystem, Google Voice offers a straightforward and easy alternative for VoIP calls. In many cases, the app is pre-installed, so there’s no need to download it, and you can dial directly from your browser. If you want to utilize the app on your phone, it’s usually pre-installed so you can start making calls right away.
Anyone who is familiar with Google’s well-known UI should have no trouble using the Google Voice VoIP program to make calls. Any Google page, including Gmail and the Google search window, can be used to access the web-based app. Business users have access to visible voicemail and call management tools in addition to basic calling.
The service itself isn’t particularly feature-rich, and the service level agreement (SLA) only covers a pathetic 99.9% uptime. Call logging is noticeably absent, but the service is highly useful—and affordable—for basic solopreneur use.
Google Voice is quite affordable; in fact, the service is completely free for personal usage. Professional users can start for as little as $10 per month per user, which is a bargain when compared to companies like RingCentral or Nextiva, which start at nearly double this monthly cost.
Features of Google Voice
- Call recording: Google Voice’s free version includes a call recording feature that allows you to examine and track customer calls after they’ve been made. This is beneficial for teams working to improve their customer service skills.
- Free usage: Google Voice’s personal plan provides a free VoIP solution to connect clients and consumers for freelancers and solopreneurs wishing to save money. While it’s simple, it’s a way to use a free local number as a second phone number to divide your personal and professional calls and texts.
- Even though Google Voice is primarily an app-based virtual phone system, it also support some desk phone models, such as the Polycom VVX 150 OBi Edition.
WhatsApp is a text messaging, audio, and video calling service that started off as an instant messaging program. WhatsApp has the advantage of being compatible with both Android and iOS devices.
You may make free voice and video calls to anyone all around the world using WhatsApp. Do you want to learn more? WhatsApp users can also share files, update their status, send GIFs, and more. However, in order to use WhatsApp, you must have a valid phone number.
Facetime is probably familiar to everyone who has an iOS smartphone. Facetime is a free audio and video calling app for the iPhone, iPad, iPod touch, and Mac, for those who don’t know. The program operates similarly to WhatsApp, in that it allows you to make phone calls using your mobile data.
To contact friends over FaceTime, you’ll need their Apple ID’s phone number or email address. The audio and video call quality is excellent, and it is currently the best free voice and video calling app available.
Viber is another top-rated VoIP service that specializes in free voice and video calls on the list. Viber is unique in that it provides users with a personal phone number that they may use to call landlines and numbers outside of Viber.
A valid phone number is required to register with Viber. Viber is a capable VoIP competitor, despite its lack of popularity compared to WhatsApp and Skype.
You can also choose Telegram, which is one of the finest VoIP apps for Android and iOS. Telegram is more feature-rich than the other applications on this list.
Telegram is more focused on giving group-specific capabilities, such as the ability to send files up to 1.5 GB in size.
You can establish groups with as many as 200,000 members. You can also create bots, polls, and quizzes for the group’s members.
Finding a reliable VoIP application, whether it’s a softphone, an iOS or Android app, or all of the above, is crucial for organizations wishing to get rid of their traditional desk phones.
It’s vital to choose the best VoIP apps for iPhone and Android phones for your company, especially if you have a distributed or hybrid workforce. Your employees can call from home and teleconference with colleagues via video or audio using an app.
For our purposes, RingCentral outperforms all other accessible solutions across platforms, although all of the other applications included here provide excellent user experiences as well.
RingCentral is the best overall choice if you need to swiftly switch from device to device and need UC functionality and uptime reliability.